Privacy Policy
This Privacy Policy explains how Kiwi Spin Paradise ("Kiwi Spin Paradise", "we", "us" or "our") collects, uses, discloses and protects your information when you access or use the social entertainment platform operated at KiwiSpinParadise.com (the "Platform").
Kiwi Spin Paradise provides free-to-play slot-style games and interactive reward systems tailored for New Zealand players. The Platform operates exclusively with virtual credits and focuses on digital entertainment. No deposits, betting, or withdrawals are supported.
1. Controller and Contact Details
The entity responsible for your personal information is:
Kiwi Spin Paradise
77 Willis Street
Wellington 6011
New Zealand
Email: support@KiwiSpinParadise.com
2. Scope of this Policy
This Policy applies to information we collect when you:
- access or use the Platform, including via web or mobile browser;
- create or manage an account with us;
- participate in social features, events, tournaments, or leaderboards;
- contact us or otherwise interact with us.
3. Information We Collect
3.1 Information you provide directly
- Account information: username, display name, password (encrypted), and email address.
- Profile information: avatar, preferences, and content submitted in interactive areas.
- Support data: details you provide when contacting support or responding to surveys.
3.2 Information collected automatically
- Usage data: game sessions, features used, virtual credits earned/spent, and event participation.
- Device and log data: IP address, browser type/version, device identifiers, OS, timestamps, and error logs.
- Cookie data: information collected via cookies and similar technologies (see Section 6).
4. How We Use Your Information
- to provide and operate the Platform and its features;
- to manage accounts, authentication, and security controls;
- to personalise content, challenges, and promotions;
- to communicate service notices, updates, and support messages;
- to improve performance, troubleshoot issues, and analyse usage;
- to prevent fraud, abuse, and prohibited behavior;
- to comply with legal obligations and lawful requests.
5. Legal Bases (where applicable)
Where required, we rely on performance of a contract, legitimate interests, consent (where required), and compliance with legal obligations.
6. Cookies and Similar Technologies
We use cookies to keep the Platform functional, remember preferences, and measure usage. You can manage cookies through your browser settings; some features may not work properly if disabled.
7. How We Share Information
We do not sell personal information. We may share information with service providers, advisors, legal/regulatory authorities when required, and in connection with business transfers where permitted by law.
8. International Transfers
Data may be processed outside New Zealand. Where required, we apply safeguards for international transfers.
9. Data Retention
We retain information for as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements, then delete or anonymise it where appropriate.
10. Your Rights
Depending on applicable law, you may have rights to access, correct, delete, or restrict certain processing, withdraw consent, and lodge a complaint. In New Zealand, relevant rights may apply under the Privacy Act 2020.
11. Age Requirement
The Platform is intended for adults (18+ or age of majority in your jurisdiction). We do not knowingly collect personal information from under-age users.
12. Security
We use reasonable technical and organisational safeguards, but no system can guarantee absolute security.
13. Virtual Credits Notice
Kiwi Spin Paradise uses virtual credits and virtual items with no real-world monetary value. Real-money wagering and cash payouts are not available.
14. Third-Party Services
The Platform may link to third-party services. Their privacy practices are governed by their own policies.
15. Changes to this Policy
We may update this Privacy Policy from time to time. The "Last updated" date indicates the latest revision.
16. Contact Us
Kiwi Spin Paradise
77 Willis Street
Wellington 6011
New Zealand
Email: support@KiwiSpinParadise.com